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MOBILE MARKETING WhatsApp · SMS · mobile-first campaigns

Mobile marketing that reaches customers where they already are

Our mobile marketing puts your offers, reminders and updates on the one screen customers check all day — through WhatsApp marketing, SMS marketing and mobile-first campaigns done the official, permission-based way.

WhatsApp Business PlatformSMS with DLT complianceOpt-in only, no spam
Mobile marketing – customer reading a WhatsApp message from a business
WhatsApp-firstHow India prefers to enquire

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In short

What is mobile marketing?

Mobile marketing is reaching customers on their phones through WhatsApp, SMS, mobile ads and mobile-friendly pages. In India, where most people browse and buy on a phone, it is often the fastest way to get a reply. Done properly, it uses official tools, customer consent and useful messages — not bulk blasts from unknown numbers.

2021Helping businesses grow online since
99+Businesses served across India and abroad
23Digital services under one roof
48 hrsTurnaround for a free on-page audit
Sound familiar?

The mobile marketing problems we solve

Mobile messaging works brilliantly when it is done properly — and damages your brand when it is not.

Your WhatsApp number got blocked

We move you to the official WhatsApp Business Platform with opt-ins and approved templates, so messaging is safe.

Customers message you and wait hours

Quick replies, away messages and simple chat flows answer common questions instantly.

SMS campaigns are not delivered

We handle DLT registration and template approval, so your SMS marketing reaches customers.

Offers reach people who never asked

Opt-in collection and segmented lists mean messages go only to interested customers.

Ad clicks do not turn into chats

Click-to-WhatsApp ads open a conversation in one tap, with a first reply ready.

You cannot measure results

Delivery, read, reply and order tracking show what each campaign achieved.

What you get

Mobile marketing, set up the right way

WhatsApp, SMS and mobile campaigns that respect your customers and follow platform rules.

01 — WHATSAPP MARKETING

Official WhatsApp, from profile to broadcasts

We set up your WhatsApp Business profile, catalogue and quick replies, and connect the WhatsApp Business Platform for approved broadcasts, order updates and reminders to customers who opted in.

  • Business profile & catalogue
  • Approved message templates
  • Opt-in broadcasts
  • Order updates & reminders
WhatsApp Business marketing on a smartphone
WHATSAPP
Hi Priya, your order has been packed and will reach you tomorrow.
Thank you! Can I add one more item?
Of course — here is our catalogue.
02 — SMS MARKETING

Short messages that get delivered

SMS suits reminders, alerts and time-sensitive offers. We register your business and templates on the DLT platform, as telecom rules require, and send to consented lists only.

  • DLT registration
  • Sender ID & templates
  • Reminders & alerts
  • Festive offers
Marketer scheduling an SMS marketing campaign
SMS READY
  • Entity registered on DLT
  • Sender ID approved
  • Templates approved
  • Consent recorded
03 — CLICK-TO-WHATSAPP & MOBILE PAGES

From ad to conversation in one tap

Click-to-WhatsApp ads on Facebook and Instagram start a chat with your team directly. We pair them with fast mobile landing pages, click-to-call buttons and short forms.

  • Click-to-WhatsApp ads
  • Mobile landing pages
  • Click-to-call buttons
  • QR codes for stores
Click-to-WhatsApp ad on a smartphone
SPONSORED
yourbrand
Chat with us on WhatsApp

Ask a question, see prices and order in one conversation.

Send message
04 — AUTOMATION & REPORTING

Replies that work after hours

Simple chat flows answer frequent questions, collect details and hand over to a person when needed. Reports show messages delivered, read and replied to, and the orders that followed.

  • Welcome & away messages
  • FAQ chat flows
  • Delivery & read reports
  • Monthly report & call
Team replying to customer chats
Replies and orders
↑ growing each campaign
Month 1 – 6
What to expect

From first message to repeat orders

Set-up takes a few weeks because approvals are involved. After that, every campaign adds to a consented audience you can reach again and again.

  1. Weeks 1–2WhatsApp profile, platform access and DLT registration.
  2. Weeks 3–4Templates approved; opt-in collection starts.
  3. Month 2First broadcasts, reminders and Click-to-WhatsApp ads.
  4. Month 3 onwardsA growing opt-in list and regular repeat orders.
Deliveredto customers who opted inReadon the screen they check mostRepliesquestions answered quicklyOrdersclosed in the chat
Illustrative only. Real results depend on your market, budget and starting point.
Our process

How we set up mobile marketing

Audit & plan

We review how customers contact you today and agree goals and channels.

Set up & approve

WhatsApp, DLT and templates are registered and approved.

Launch

Opt-ins are collected and the first campaigns and automations go live.

Measure & improve

We report delivery, replies and orders, and refine messages.

Choose the right fit

Which mobile channel should you use?

Each channel has its own strengths and rules.

ChannelBest forWhat you need
WhatsApp Business appSmall teams replying to customers one to oneA business number and profile
WhatsApp Business PlatformBroadcasts, updates and automation at scaleVerification, opt-ins and approved templates
SMSReminders, alerts and urgent offersDLT registration and approved templates
Click-to-WhatsApp adsStarting new conversationsA Meta ad account linked to WhatsApp
Pricing

What does mobile marketing cost?

Message charges are paid to WhatsApp or your SMS provider. Our fee for set-up and management is fixed and agreed in advance, based on:

Channels used

WhatsApp only, or WhatsApp with SMS and ads.

Size of your audience

How many customers you message each month.

Automation

Chat flows and integrations with your store or CRM.

Campaigns per month

How many broadcasts and reminders are planned.

Start here

Free WhatsApp Business consultation

Book a free call — we’ll look at your WhatsApp Business setup together and suggest how to turn chats into sales.

  • Profile & catalogue review
  • Quick replies and automation ideas
  • Click-to-WhatsApp ad ideas
  • Broadcast campaign plan
Book my free consultation
Why iGen Digital Services

Mobile marketing that protects your brand

Many providers sell bulk WhatsApp marketing services that send to bought lists from unofficial tools — and get numbers banned. We only use official platforms and consented audiences.

Official tools only

WhatsApp Business Platform and DLT-approved SMS.

Consent first

Messages go only to customers who opted in.

Accounts in your name

Your numbers, templates and data stay yours.

Automation included

Quick replies and simple chat flows.

Results reported

Delivered, read, replied and ordered.

Direct access

Speak to the people running your campaigns.

Expertise you can check

Who runs your mobile marketing

A messaging specialist handles set-up and campaigns, supported by a copywriter and a developer for integrations.

  • Messaging specialist — WhatsApp, SMS and automation
  • Copywriter — templates and offers
  • Web developer — store and CRM integration
  • Work follows TRAI’s rules on commercial messages
  • Every campaign is reported to you
Jugal Kishore ShuklaReviewed by Jugal Kishore ShuklaDigital Marketing Consultant · Certified Marketing Analyst, IIT RoorkeeUpdated September 2026
Industries

Mobile marketing for your industry

We adapt the plan to how customers in each industry search, compare and decide.

Education & coachingHealthcare & clinicsManufacturing & B2BEcommerce & D2CReal estateHotels & hospitalityProfessional servicesRetail & showrooms
FAQs

Mobile marketing: your questions answered

Not sure which WhatsApp option you need? Message us and we will explain.

+91 70546 53114
Can I send bulk WhatsApp messages?
Yes, through the official WhatsApp Business Platform to customers who have opted in. We avoid unofficial bulk tools, which can get your number banned.
What is DLT registration for SMS?
In India, businesses must register their sender ID and message templates on a DLT platform before sending promotional or transactional SMS. We guide you through it.
Do I need an app for mobile marketing?
No. Most mobile marketing uses WhatsApp, SMS, mobile ads and mobile-friendly websites. App promotion is only needed if you already have an app.
Can WhatsApp replies be automated?
Yes. Greeting messages, quick replies, catalogues and chatbot flows can answer common questions instantly and hand over to your team when needed.
Is bulk WhatsApp marketing legal?
Sending to bought lists from unofficial tools breaks WhatsApp’s rules and risks a ban. Broadcasts to customers who have opted in, sent through the official WhatsApp Business Platform with approved templates, are allowed.
What is the difference between WhatsApp marketing and SMS marketing?
WhatsApp supports rich, two-way conversations with images, buttons and catalogues. SMS is one-way and short, but reaches every phone. Many businesses use WhatsApp for conversations and SMS for reminders.
Do I need the WhatsApp Business app or the Business Platform?
The free app suits small teams answering customers one to one. The WhatsApp Business Platform is needed for broadcasts, automation and several agents. We help you choose and set up the right one.
Can WhatsApp marketing be connected to my online store?
Yes. Order confirmations, shipping updates and abandoned-cart reminders can be sent automatically from WooCommerce and Shopify stores to customers who opted in.
How much does mobile marketing cost?
Message charges go to WhatsApp or your SMS provider. Our fee for set-up and management is fixed and depends on the channels, audience size and automation needed.
Which messages work best on WhatsApp?
Useful, expected messages: order and appointment updates, reminders, answers to questions and occasional offers to customers who asked for them. Frequent promotional blasts lead to blocks, so we plan a sensible rhythm.
How do customers opt in?
Through a website form, a checkbox at checkout, a QR code in your shop or by messaging you first. We set up the opt-in points and keep a record of consent.
Free consultation

Ready to turn chats into sales?

Book a free WhatsApp Business consultation — we will review your setup and suggest the next steps.